Vendor Assessment
Assessment Process
Initial Assessment (Prior to Engagement)
| Step | Description | Responsible |
|---|---|---|
| 1. Requirements profile | Define security requirements based on protection needs | Business unit + CISO |
| 2. Information gathering | Obtain security documentation, certifications, references | Procurement |
| 3. Evaluation | Review against scoring criteria | CISO |
| 4. Risk assessment | Determine residual risk, define measures | CISO |
| 5. Decision | Approval or rejection | CISO + Executive Management (for critical vendors) |
Scoring Criteria
| Criterion | Weight | Scoring Scale |
|---|---|---|
| Security certifications (ISO 27001, SOC 2, BSI C5) | 25% | 0-3 (none / in progress / available / current) |
| Incident response capability | 20% | 0-3 (no process / basic / documented / tested) |
| Location / legal jurisdiction | 15% | 0-3 (insecure / third country with safeguards / EU / DE) |
| Contract design | 15% | 0-3 (standard / customized / audit rights / comprehensive) |
| Subcontractor transparency | 10% | 0-3 (no info / list / approval required / contractual) |
| Track record | 15% | 0-3 (unknown / < 1 year / 1-3 years / > 3 years) |
Total score: score per criterion × weight, summed up – results in a weighted average between 0 and 3.
Minimum score: 2.0 for standard vendors, 2.5 for critical vendors (equivalent to 12/18 and 15/18 points respectively if all criteria were weighted equally).
SCORING METHODOLOGY
Each criterion is scored from 0 to 3 and multiplied by its weight; the sum gives the weighted total score (0 to 3). Missing certifications (25%) therefore have a greater impact than a lack of transparency about subcontractors (10%). Vendors below the minimum score must either improve their security posture or be rejected. Exceptions require CISO and executive management approval with documented risk acceptance.
Reassessment Intervals
| Vendor Category | Assessment Interval |
|---|---|
| Critical infrastructure providers | Annually |
| Cloud and SaaS providers | Annually |
| Software suppliers | Upon contract renewal |
| Support partners | Every 2 years |
| Event-driven | Upon security incident or significant change at the vendor |
Vendor Categorization
| Category | Definition | Examples | Requirements |
|---|---|---|---|
| Critical | Outage impacts core business | Hosting, primary cloud services | Highest security requirements, annual audit right |
| Important | Outage impacts individual services | SaaS tools, DNS provider | High requirements, incident reporting obligation |
| Standard | Outage has low impact | Consulting, maintenance | Basic requirements |